Shipping FAQ

Here are some of the most common questions related to shipping, delivery timelines, tracking, and courier handling for Flaris orders.

1. How long does it take for my order to arrive?
   Orders usually arrive within 5–7 working days depending on your location.
2. Which courier partners do you use?
   We use reliable courier partners like Delhivery, Xpressbees, Ekart, Bluedart, DTDC, and others based on your pincode.
3. How do I track my shipment?
   You will receive the tracking link via SMS, Email, or WhatsApp once your order is dispatched.
4. Do you offer express shipping?
   Express shipping is available for some locations. If eligible, it will show during checkout.
5. What if my package is delayed?
   Sometimes delays happen due to weather or courier issues. If the delay crosses 7 working days, please contact us.
6. What if my package arrives damaged?
   Please record a parcel opening video and contact us within 24 hours of delivery so we can help immediately.
7. Can I change my delivery address after ordering?
   Address changes are possible only if your order hasn’t been shipped yet. Contact support quickly.
8. What happens if I am not available during delivery?
   The courier will attempt delivery multiple times. If the order returns to us, re-delivery or refund deductions may apply.